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Shipping Policy

SHIPPING COSTS AND POLICY

Take note that Terms and Conditions are not retroactively in effect.

Beeline Spares (“we” and “us”) is the operator of (https://www.leboneautoparts.com) (“Website”). By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations for our service.

1. GENERAL

Subject to stock availability. We try to maintain accurate stock counts on our website but from time to time there may be a stock discrepancy and we will not be able to fulfill all your items at time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would
prefer to await restocking of the back ordered item or if you would prefer for us to process a refund?

2. SHIPPING COSTS

Shipping costs are calculated during checkout based on the weight, dimensions, and destination of the items in the order. Payment for shipping will be collected with the purchase. This price will be the final price for shipping cost to the customer.

3. RETURNS

Please see our Returns Policy

4. DELIVERY TERMS

4.1 TRANSIT TIME DOMESTICALLY

In general, domestic shipments are in transit for 2 – 4 days

4.2 DISPATCH TIME

Orders are usually dispatched within 2 business days of payment of the order. Our warehouse operates Monday – Friday during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.

4.3 CHANGE OF DELIVERY ADDRESS

For a change of delivery address requests, we are able to change the address at any time before the order has been dispatched.

4.4 ITEMS OUT OF STOCK

If an item is out of stock, we will wait for the item to be available before dispatching your order. Existing items in the order will be reserved while we await this item.

4.5 DELIVERY TIME EXCEEDED

If the delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation.

5. TRACKING

Please inquire with our team at onlinesales@lebonautoparts.com if you require a tracking number for your product, remember to supply your order number for a speedy response.

6. PARCELS DAMAGED IN TRANSIT

If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the
parcel has been delivered without you being present, please contact customer service with the next steps.

7. DUTIES & TAXES

7.1 SALES TAX

Sales tax has already been applied to the price of the goods as displayed on the
website

7.2 IMPORT DUTIES & TAXES

Import duties and taxes for international shipments may be liable to be paid upon arrival in the destination country. This varies by country, and Beeline Spares encourages you to be aware of these potential costs before placing an order with us. If you refuse to pay duties and taxes upon arrival at your destination country, the goods will be returned to Beemer Spares at the customer’s expense,
and the customer will receive a refund for the value of goods paid, minus the cost of the return shipping. The cost of the initial shipping will not be
refunded.

8. CANCELLATIONS

If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order
has already been dispatched, please refer to our refund policy.

9. INSURANCE

Optional parcel insurance may be chosen at the checkout stage.

10. CUSTOMER SERVICE

For all customer service inquiries, please email us at clientcare@lebonautoparts.com

In general, what should you cover in your Shipping Policy?

  1. Order processing times.

  2. Shipping costs

  3. Domestic and international shipping options

  4. Potential service interruptions

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